● 1. Kev pab cuam muag khoom ua ntej
√ 1.1 Xa cov kws tshaj lij los qhia cov qauv kev lag luam hauv tsev thiab txawv teb chaws rau cov neeg siv khoom, qhia cov khoom lag luam thiab cov xwm txheej ntawm peb lub Hoobkas, thiab xaiv cov khoom zoo thiab pheej yig rau cov neeg siv khoom thiab muab cov ntaub ntawv txiav txim siab.
√ 1.2 kev daws teeb meem, xa cov neeg ua haujlwm tshwj xeeb, cov neeg ua haujlwm ua lag luam rau kev sib pauv, kev tshaj tawm kev lag luam. tuaj yeem npaj koj lub tuam txhab cov neeg ua haujlwm tuaj xyuas lub Hoobkas qhia. Nyob rau hauv tag nrho cov kev sib txuas lus ua ntej thiab tom qab cov khoom ua tau zoo, cov yam ntxwv, lub tswv yim tsim drawings thiab ntau yam tsis, thiab nquag koom tes nrog koj lub tuam txhab los xaiv ib tug txaus siab cov khoom tsim, txawm yog vim li cas rau lwm yam, tsis xaiv peb cov khoom, peb lub Hoobkas txaus siab. los muab kev qhia tswv yim rau koj lub tuam txhab ntawm qhov project no, kom koj lub tuam txhab yuav cov cuab yeej siv siab heev, tus nqi tsim nyog, txhim khu kev qha ntawm cov khoom.
● 2. Kev pab cuam muag khoom
√ 2.1 peb lub Hoobkas hauv kev tsim qauv, ua kom zoo tshaj qhov tsim, ua tau zoo, kev koom tes nrog koj lub tuam txhab kom ntseeg tau tias kev txhim kho tus qauv tsim, thiab nquag mloog cov kev xav tau ntawm tus neeg teb xov tooj, txhim kho kev tsim, yog tias koj lub tuam txhab hloov pauv. kev xav tau, kev siv cov chav nyob muaj cov kev xav tau tshwj xeeb, peb lub Hoobkas yuav sim ua kom tau raws li nws cov kev xav tau, thiab sim peb qhov zoo tshaj plaws los koom tes nrog txhua yam ntawm kev koom tes.
√ 2.2 xaiv cov chaw tsim khoom hauv tsev, tsis yog tsuas yog ua kom tau raws li qhov yuav tsum tau ua, tab sis kuj los pab txhawb kev txij nkawm yav tom ntej, khoom siv ntxiv.
√ 2.3 nyob rau hauv cov txheej txheem tsim khoom, peb koom tes nrog kev teeb tsa kev tshuaj xyuas, kev saib xyuas cov khoom, kev tshuaj xyuas thiab kev lees paub thiab lwm yam kev ua haujlwm, kom tag nrho cov haujlwm ua ntej xa khoom tuaj yeem ua tau raws li kev txiav txim.
● 3. Kev pab cuam tom qab muag
√ 3.1 Tom qab-muag kev pab cuam txoj cai
3.1.1 Ua raws li "neeg siv ua ntej" txoj cai
Nyob rau hauv lub khw online qhov project technical support thiab tom qab-muag kev pab cuam, peb ib txwm ua raws li peb cov kev cai tswj kom zoo ib yam, ua raws li "cov neeg siv khoom ua ntej, zoo, txhim khu kev qha, muaj feem xyuam" cov kev pab cuam, kom ntseeg tau tias tus neeg yuav khoom muab zoo meej thiab kev xav tom qab. -kev pab cuam muag khoom thiab kev txhawb nqa.
3.1.2 Ib txwm muab cov neeg yuav khoom nrog cov kws tshaj lij, tus qauv, muaj ntau yam kev pabcuam rau peb lub tuam txhab kev pabcuam lub hom phiaj
Peb lub tuam txhab muaj kev pabcuam zoo tom qab muag, lub tuam txhab tshwj xeeb yog lub luag haujlwm rau tag nrho cov kev pabcuam thiab kev pabcuam rau tus neeg yuav khoom, los ntawm kev sib tham hauv xovtooj, fax, email, mus txog rau tus neeg yuav khoom ntawm qhov kev pabcuam, peb yuav teb rau cov lus nug. tus neeg yuav khoom thov ntawm qhov ceev tshaj plaws, nrog rau tus neeg yuav khoom hauv kev siv cov khoom hauv ntau yam teeb meem thiab kev ua tsis tiav, kom ntseeg tau tias tus neeg yuav khoom ua haujlwm tau ua haujlwm ib txwm ua.
√ 3.2 kev cog lus kev pab cuam tom qab muag
3.2.1 Cov ntsiab lus ntawm kev cog lus
Muab kev pabcuam raws sijhawm thiab zoo. Peb lub tuam txhab yuav muab cov neeg siv khoom siv lub sijhawm ntev, kev teeb tsa, commissioning, kev cob qhia tu, los pab cov neeg siv khoom kom paub siv cov khoom siv.
3.2.2 Lub Sijhawm Teb
Peb lub tuam txhab cog lus tias yuav muab kev pabcuam 7 × 24 teev tom qab kos npe rau daim ntawv cog lus. Teb tsis pub dhau 1 teev tom qab tau txais daim ntawv ceeb toom, muab kev daws teeb meem hauv 8 teev rau kev ua txhaum loj, thiab daws teeb meem nyuaj hauv 24 teev. Muab cov kev daws teeb meem thiab muab cov neeg ua haujlwm rau qhov chaw los daws qhov teeb meem.
3.2.3 Kev xa khoom raws sij hawm ntawm cov khoom seem kom ntseeg tau cov neeg siv khoom txaus siab
(1) Raws li cov neeg siv khoom xav tau;
(2) Muab cov khoom lag luam zoo thiab tus nqi qis los xyuas kom cov khoom xa tuaj raws sijhawm (30 hnub lub sijhawm khoom xa tuaj);
(3) nruj me ntsis tswj cov khoom zoo;
(4) Kev ntim khoom kom zoo los tiv thaiv kev puas tsuaj.
√ 3.3 Cov kev pab cuam tom qab muag thiab cov qauv
Peb muab kev pab cuam tom qab muag nrog rau kev txhawb nqa xov tooj, email, kev txhawb nqa ntawm qhov chaw hauv peb txoj kev.
3.3.1 Kev pab txhawb nqa xov tooj
Muab kev pabcuam rau cov neeg siv khoom hauv xov tooj, qhia cov neeg siv khoom engineers ua cov haujlwm sib thooj kom ua tiav cov ntsiab lus kev pabcuam cuam tshuam, kom ntseeg tau tias cov neeg siv khoom xav tau tuaj yeem tau txais cov lus qhia raws sijhawm thiab raug.
Thaum cov neeg siv khoom ntsib teeb meem kev lag luam hauv kev siv txhua hnub, lawv tuaj yeem hu ncaj qha rau tus kws ua haujlwm tom qab muag, 7 * 24 teev los muab kev pabcuam teb.
Thaum muaj xwm txheej ceev, koj tuaj yeem hu rau peb tus engineer ncaj qha mus nrhiav cov lus teb ceev tshaj plaws.
Peb lub tuam txhab yuav sau thiab faib tag nrho cov teeb meem hauv xov tooj, xa lawv mus rau cov kev txhawb nqa kev sib raug zoo thiab pab pawg ua haujlwm raws li qeb ntawm cov teeb meem hauv xov tooj thiab qhov xwm txheej ceev ntawm qhov xwm txheej, muab cov lus teb kom tiav thiab raug raws sij hawm, thiab tsim daim ntawv "Cov Neeg Siv Khoom Txheej Txheem Txheej Txheem "rau ruaj khov.
3.3.2 Email Services
Cov neeg siv khoom cov lus nug lossis cov lus nug thiab cov tswv yim tuaj yeem xa tuaj rau peb ntawm E-mail. Cov neeg ua haujlwm cuam tshuam yuav teb tsis pub dhau 8 teev thiab muab cov kev daws teeb meem.
3.3.3 Kev Pabcuam Hauv Tsev
Rau cov teeb meem nyuaj dua, ceg yuav xa cov engineers mus rau qhov chaw, los ntawm kev ua tib zoo tshawb nrhiav thiab kev tshawb fawb, los daws cov teeb meem tseem ceeb rau cov neeg siv khoom.
